LGPD Compliant Brazilian Portuguese Last updated: January 2026

54bet Privacy Policy – How We Protect Your Data

The 54bet treats user privacy as a genuine priority — not just a legal footnote. This document clearly explains what data we collect, how we use it, who we may share it with, and what your rights are as the owner of that information.

QUICK SUMMARY
  • Data collected solely to provide the contracted service
  • We never sell your data to third parties
  • 256-bit SSL encryption on all transactions
  • Full compliance with the LGPD (Law No. 13.709/2018)
  • You can access, correct, or delete your data at any time
  • Cookies used solely for platform operation and improvement
  • Email marketing only with your explicit consent
  • DPO (Data Protection Officer) available to handle rights requests

The pillars of our privacy policy

How 54bet handles your information at every stage of your experience


Bank-level security

All data transmitted between your phone or computer and 54bet's servers is encrypted with 256-bit SSL — the same standard used by digital banks like Nubank and Itaú. No information travels in plain text on our platform.

Full LGPD compliance

54bet operates in full compliance with Brazil's General Data Protection Law (Lei nº 13.709/2018). We have a designated Data Protection Officer (DPO) and internal periodic review processes to ensure our practices remain up to date.

Your data, your control

You can access, correct, export, or request the deletion of your personal data at any time, directly through your account settings or via 54bet's support channel. Requests submitted by email are responded to within up to 15 calendar days.

Explicit consent for marketing

54bet never sends marketing communications without your consent. When you sign up, you choose whether you want to receive emails and notifications about promotions. You can withdraw that consent at any time with a single click — no hassle.

Data never sold to third parties

Your personal data — name, CPF, email, phone number, betting history — is never sold, rented, or shared with third parties for commercial purposes. Data is only shared when strictly necessary to provide the service or when required by law.

Transparent and controllable cookies

We use cookies to keep your session active, remember language preferences, and improve platform performance. Third-party tracking cookies for advertising are not used without your consent. You can manage your cookie preferences in your browser settings.

Your rights as a data subject

The LGPD gives you full control over your personal information at 54bet


Access

Request a complete copy of all personal data that 54bet holds about you. We respond within 15 calendar days.

Correction

Found incorrect or outdated information? You can correct it directly in your account settings or by reaching out to support.

Deletion

Request the deletion of your data when processing is no longer necessary or when you withdraw your consent. Legal exceptions may apply.

Portability

Receive your data in a structured, machine-readable format to transfer it to another service, as provided for under the LGPD.

Objection

You may object to the processing of your data in certain situations, particularly for direct marketing purposes without prior consent.

Restriction

Request a temporary suspension of the processing of your data while a dispute or request is being reviewed by 54bet.

Information

You have the right to know which public or private entities 54bet has shared your data with as a result of a legal obligation.

Consent withdrawal

Withdraw at any time the consent given for processing activities based on that legal ground, without affecting any processing carried out prior to withdrawal.

To exercise any of these rights, please contact us at suporte@54bet.world with the subject line "LGPD – Exercise of Rights".

1 Data Controller

The controller responsible for processing your personal data is 54bet, a Sports Betting and online entertainment platform available at 54bet.world, operated exclusively for the Brazilian market.

For the purposes of this Privacy Policy, "personal data" means any information that identifies or makes identifiable a natural person — such as name, CPF, address, email, phone number, and financial data linked to your account at 54bet.

This policy applies to all registered users of the 54bet platform, as well as unregistered visitors who access the site. By browsing the platform, you agree to the practices described here.

2 Data We Collect

2.1 Data you provide directly

At the time of registration and during your use of the platform, the 54bet collects the following data that you provide directly:

  • Identification data: full name, date of birth, CPF, RG or driver's license (when required for KYC verification);
  • Contact details: email address, mobile number, and full residential address including ZIP code;
  • Financial data: Pix key, credit or debit card details (stored in tokenized form by the payment processor, not directly by 54bet), deposit and withdrawal history;
  • Access credentials: username and password (stored exclusively as a cryptographic hash — never in plain text);
  • Communications: messages exchanged with customer support via chat, email, or WhatsApp.

2.2 Automatically collected data

When you access the 54bet via mobile or desktop, we automatically collect certain technical information required for the operation and security of the service:

  • IP address and approximate geographic location based on IP;
  • Browser type and version, operating system, and device model;
  • Pages visited, session duration, and browsing flow within the platform;
  • Session identifiers and authentication tokens to maintain login sessions;
  • Technical performance data, such as page load times and system errors.

2.3 Third-party data

In identity verification (KYC) and fraud prevention processes, the 54bet may verify information provided by the user with credit bureaus and public databases, as permitted under Brazilian law. This data is used solely for verification purposes and is not retained beyond what is necessary.

Data category Examples Required?
Personal identification Full name, CPF, date of birth Yes — registration
Contact Email, phone number, address Yes — registration
Financial Pix key, transaction history Yes — transactions
Identity documents National ID, Driver's License, proof of address Conditional — KYC
Technical/navigation IP address, device, browser, session Automatic
Communications Support messages, emails When generated

3 Purpose of Processing

The 54bet processes your personal data solely for the following purposes, always based on one of the legal grounds established by the LGPD:

  • Provision of contracted services: maintaining your account, processing deposits via Pix, boleto, and card, settling bets, managing your balance, and processing withdrawals;
  • Identity verification (KYC): confirmation that the user is 18 or older, holds a valid CPF, and is the legitimate owner of the payment methods used;
  • Security and fraud prevention: detection of suspicious activity, multiple accounts, bot usage, money laundering, and other conduct prohibited under the Terms and Conditions;
  • Compliance with legal obligations: responding to requests from competent authorities, fulfilling tax obligations, and reporting to regulatory bodies as required by Brazilian law;
  • Operational communications: notifications about transactions, changes to terms, security alerts, and account-related updates — these communications do not require consent as they are operationally necessary;
  • Marketing and promotions (with consent): sending emails and notifications about bonuses, special promotions, new games, and sports events — only to users who have given explicit consent and who may withdraw it at any time;
  • Platform improvement: analysis of usage patterns to enhance the user experience, identify technical issues, and develop new features.

54bet does not make automated decisions with a significant impact on users — such as account blocking or withdrawal denial — without human review when the user requests an assessment through customer support.

5 Data Sharing

The 54bet does not sell, rent, or transfer your personal data to third parties for commercial purposes. Data sharing only occurs in the following situations, each with a valid legal basis:

5.1 Essential service providers

To operate the platform, 54bet uses service providers that process personal data on the company's behalf, always under contracts that include data protection clauses:

  • Payment processors: to process deposits via Pix, boleto bancário, credit and debit card, PicPay, and Mercado Pago — they receive only the minimum data necessary to complete the transaction;
  • Game Providers: companies such as Pragmatic Play and Evolution that provide slots and live casino — may receive anonymized session identifiers for game integrity purposes;
  • Infrastructure services: cloud hosting providers, CDN and cybersecurity providers that process data as part of the technical operation of servers;
  • Identity verification: specialized KYC and anti-fraud services for document verification and CPF validation.

5.2 Legal obligation

The 54bet may disclose personal data to public authorities — such as the Receita Federal, Banco Central, Polícia Federal, and Ministério Público — when required by law, court order, or regulations applicable to the sector. In such cases, only the data specifically requested and within the scope of the request will be disclosed.

5.3 Protection of rights

In confirmed cases of fraud, money laundering, or other unlawful activities under investigation, 54bet may share relevant information with competent authorities to protect its own rights and the rights of other affected users.

All service providers that receive 54bet user data are contractually required to handle that information with the same level of protection we apply internally, in compliance with the LGPD.

6 Data Retention and Deletion

The 54bet retains your personal data for as long as necessary to fulfill the purposes for which it was collected, in accordance with the minimum retention periods required by law:

  • Active account data: retained while the account is active and for 5 years after closure, for legal and tax compliance purposes;
  • Financial transaction history: retained for 10 years in accordance with tax legislation and anti-money laundering requirements (Law No. 9,613/1998);
  • Verification documents (KYC): retained for 5 years after account closure or as required by applicable regulations;
  • Security logs: retained for 12 months for incident investigation and fraud prevention purposes;
  • Support communications: retained for 2 years for quality assurance and dispute resolution purposes;
  • Marketing data: retained until consent is withdrawn by the user.

Once retention periods expire, data is securely deleted or irreversibly anonymized so that the individual can no longer be identified.

7 Security Measures

The 54bet implements technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or improper disclosure. Key measures include:

  • 256-bit SSL/TLS encryption across all communications between the user and the platform's servers;
  • Cryptographic password hash using modern algorithms — we never store passwords in plain text;
  • Two-factor authentication (2FA) available to all users who want an extra layer of security;
  • Least-privilege access control — 54bet employees only access the personal data strictly necessary for their role;
  • Continuous monitoring of suspicious activity, unauthorized access attempts, and security anomalies;
  • Regular penetration testing and vulnerability assessments by specialized teams;
  • Regular staff training of the internal team on data protection best practices and information security.

In the event of a security incident that could significantly affect your personal data, the 54bet will notify you and, where required by the LGPD, the Autoridade Nacional de Proteção de Dados (ANPD) within 72 hours.

No system is 100% breach-proof. If you suspect unauthorized access to your account, contact 54bet support immediately via live chat or at suporte@54bet.world.

8 Cookies and Similar Technologies

8.1 What are cookies

Cookies are small text files stored in your browser when you access the 54bet. They are used to keep your session active, remember your preferences, and improve site performance.

8.2 Types of cookies we use

  • Essential cookies: required for the platform's core functionality — authentication, session management, and security. They cannot be disabled without affecting your ability to use the service;
  • Preference cookies: remember settings such as language and display preferences. Disabling them won't prevent you from using the platform, but you may need to reconfigure your preferences on each visit;
  • Analytical cookies: collect browsing data in an aggregated, anonymized form to understand how users interact with the platform and identify areas for improvement. They require consent;
  • Performance cookies: monitor platform speed and technical performance to identify and resolve issues.

8.3 How to manage cookies

You can configure your browser to block or delete cookies at any time through the settings in Chrome, Safari, Firefox, or any other browser you use on your phone or computer. Blocking essential cookies may prevent login and transactions from working correctly on the 54bet.

9 Minors

The services of 54bet are intended exclusively for users aged 18 and over. The platform does not intentionally collect personal data from minors. If we identify that an account was created by someone under 18, the account will be closed immediately, the data will be deleted as soon as legally permitted, and any deposited funds will be held pending proper legal resolution.

If you are the guardian of a minor and believe they may have created an account on 54bet, please contact us immediately at suporte@54bet.world so that we can take the necessary action.

10 International Data Transfers

Some of the service providers used by 54bet — such as cloud infrastructure providers and casino game suppliers — may be based outside Brazil. When this is the case, international transfers of personal data will only take place where the destination country offers a level of data protection equivalent to that required by the LGPD, or where adequate contractual safeguards are in place, such as standard data protection clauses approved by the ANPD.

The 54bet does not transfer data to countries that do not offer protections compatible with Brazilian personal data protection law.

11 How to Exercise Your Rights

To exercise any of the rights provided under the LGPD — access, correction, portability, deletion, objection, restriction, or withdrawal of consent — you may:

  • Access your account settings directly on the 54bet, where many rights can be exercised through self-service;
  • Send email to suporte@54bet.world with the subject line "LGPD – Exercise of Rights", describing the right you wish to exercise and the data involved;
  • Reach out via the live chat on the platform for initial guidance on the process.

The response time is up to 15 calendar days from the date the request is received. If it is not possible to fully respond within that timeframe, you will be notified with a justification and a new estimated deadline. 54bet may request proof of identity before processing requests involving access, portability, or deletion of data.

If you are not satisfied with 54bet's response to the exercise of your rights, you may file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), the Brazilian regulatory authority responsible for enforcing the LGPD.

12 Changes to This Policy

The 54bet may update this Privacy Policy to reflect changes in data processing practices, new legal requirements, or improvements to the services offered. Material changes will be communicated by email with at least 7 (seven) days in advance.

The most recent version of this policy will always be available at 54bet.world/privacy-policy, with the date of the last update shown at the top. Continued use of the platform after new terms take effect constitutes acceptance of those terms. For processing activities that require new consent, we will ask for your explicit agreement before proceeding.

Date of last update to this Privacy Policy: January 2026. Version: 2.4

13 Contact & Data Protection Officer (DPO)

The 54bet has appointed a Data Protection Officer (DPO), as required by the LGPD, who is responsible for:

  • Receive complaints and communications from data subjects;
  • Provide clarifications and take the necessary steps;
  • Receive communications from ANPD;
  • Educating 54bet employees and service providers on data protection practices.

To contact the DPO at 54bet or for any matter related to this Privacy Policy and the processing of your personal data:

  • Email: suporte@54bet.world — subject: "LGPD – DPO"
  • Live chat: available directly on the platform 24 hours a day
  • WhatsApp: human support available 24/7

We are committed to responding to all data privacy requests within 15 calendar days, clearly and without unnecessary technical jargon.

Privacy FAQ

Quick answers to the most common questions from users about how 54bet handles their data

Absolutely not. 54bet does not sell, rent, or share your personal data with third parties for commercial purposes. Your data — name, CPF, email, mobile number, betting history, and financial information — is used solely to provide the services you signed up for, to verify your identity, to prevent fraud, and to meet legal obligations. Data is only shared with essential service providers required for platform operations (payment processors, game providers, KYC services), always under contracts with strict data protection clauses.

Yes, you have the right to request the deletion of your personal data. However, there are legal limitations to be aware of: financial and transaction data must be retained for 10 years under Brazilian tax law, and identity verification (KYC) data must be kept for 5 years after account closure as required by anti-money laundering regulations. For data not subject to these legal obligations — such as marketing data and communication preferences — deletion can be requested at any time by emailing suporte@54bet.world with the subject line "LGPD – Exercise of Rights".

Your full credit or debit card details are not stored directly on 54bet's servers. When you make a card deposit, your data is transmitted directly to a PCI-DSS certified payment processor (the security standard for card data) and stored in tokenized form — meaning your card is assigned a unique identifier (token) that allows future transactions to be processed without exposing your actual card numbers. All transmission is protected by 256-bit SSL encryption. Pix remains the fastest and equally secure method for deposits and withdrawals at 54bet.

You can withdraw your consent to receive marketing emails in three ways: by clicking the "unsubscribe" link at the bottom of any promotional email sent by 54bet (removal is immediate); by accessing the notification settings in your account on the platform; or by contacting support via live chat or at suporte@54bet.world. Withdrawing marketing consent does not affect essential operational communications — such as transaction confirmations, security alerts, and notices about changes to our terms — which are necessary for the provision of the service.

After account closure, 54bet retains your data only for the minimum period required by law: financial history for 10 years (tax law and anti-money laundering), KYC documents for 5 years, and general account data for 5 years. Data not subject to these legal retention periods is deleted within 30 days of account closure. During the legal retention period, your data is stored securely and accessible only to authorized personnel for legal compliance purposes. Once all retention periods have elapsed, data is permanently and securely deleted.
Your data protected in compliance with the LGPD

The 54bet uses 256-bit SSL encryption, has a designated DPO, and operates in full compliance with Brazil's General Data Protection Law (Lei nº 13.709/2018). Your personal and financial information is never sold or shared without consent. Questions? Reach us at suporte@54bet.world.

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